We strive to ensure timely delivery of all orders placed on Viviana Rambles.

1. Delivery & Processing Time

  • Orders are processed within 1-3 business days after confirmation.

  • Delivery time depends on your location but typically takes 3-7 business days.

  • Delays may occur due to weather, holidays, or unforeseen circumstances.

2. Shipping Method

  • We use reliable courier services for deliveries.

  • Cash on Delivery (COD) is the only available payment method.

3. Shipping Fees

  • Shipping charges (if applicable) will be displayed at checkout before order confirmation.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email (if applicable).

5. Failed Deliveries & Reshipments

  • If a delivery attempt fails due to an incorrect address or unavailability of the recipient, the order may be returned to us.

  • You can request a reshipment by contacting [email protected], but additional charges may apply.

For any shipping inquiries, reach out to [email protected].